Terms and conditions
IDENTIFICATION OF THE DATA CONTROLLER AND GENERAL INFORMATION
Model.Specter3D is the trade name of the company Specter3D. These Terms and Conditions regulate access to and use of the website www.model.specter3d.com, owned by Specter3D with registered office at Corso Vittorio Veneto – 540 – Ragusa (RG), as well as the services and products offered by SPECTER3D on its website. SPECTER3D allows the use of the website provided it is in accordance with these Terms and Conditions. By visiting the website and using the services or applications of the website, the user agrees to these Terms and Conditions. Access to the website does not require any registration by users. However, to purchase services offered by SPECTER3D, user registration and acceptance of these conditions will be required before proceeding with payment. These Terms and Conditions of SPECTER3D, described below, define the rights and obligations of SPECTER3D and users in the context of the website. These are the only applicable Terms and Conditions for the use of the website (although there may be specific conditions for certain services) and for the submission of orders through the website, replacing any other conditions unless previously agreed in writing between SPECTER3D and the user.
USER DATA
To purchase products offered through the website, the user must register using the registration form available on the website. The user will be responsible for safeguarding the confidentiality of the provided data and information, as well as limiting access to their computer and login data to prevent unauthorized use. If the user has reason to believe that their data has been disclosed to a third party or used without authorization, or there is a risk of this happening, they must immediately notify SPECTER3D. The user must ensure that their data is correct and complete and inform SPECTER3D when the data provided during the purchase undergoes any changes and/or modifications.
ORDERS AND SALES CONDITIONS
The services and products offered through the SPECTER3D website are intended for purchase by users and all the products have commercial licences. To place an order with SPECTER3D, the user must be at least 18 years old. Through the website www.model.specter3d.com, SPECTER3D will ship goods allover the world. To place an order through the website, the user must provide a series of data before purchase using the appropriate form. This data will be necessary to process the purchase order.
PAYMENT METHODS
Payment for your purchases on the Specter3D website is made securely. The payment system (or “payment gateway”) we rely on is PayPal and Stripe, which handles both credit card payments and PayPal and Stripe account payments. Payment data is transmitted over a secure and encrypted connection with the SecureSocketLayer (SSL) protocol directly to the payment platform. For this reason, at no time during the purchase process is Specter3D able to know or retain the buyer’s credit card number transmitted directly to PayPal and Stripe.
CREDIT OR DEBIT CARD PAYMENTS
You can choose to pay for the order with a credit or debit card. All transactions are checked and managed by PayPal or Stripe. We accept all major credit cards such as Visa and MasterCard. Payments via PostePay and many rechargeable cards related to the Visa Electron circuit are also accepted. At the time of order confirmation, a page residing on PayPal’s secure server will be automatically displayed, where you can enter your credit card details. The success of the transaction, and therefore the successful payment of the order, is confirmed online and/or via email solely by PayPal’s services.
PAYPAL PAYMENTS
By selecting the PayPal payment method, you will be redirected to a PayPal website page where you will enter your email address and password and make the payment. Your financial data will be managed directly by PayPal.
INFORMATION ON SPECTER3D PRODUCTS AND SERVICES
Once the form is filled out, the user must proceed with the payment of the order through one of the payment methods listed on the website. Once the payment is made, the user will receive an email confirmation of the order. The email will include a summary of the purchased items, the requested shipping method, and the recipient’s address. If a problem arises during payment that prevents the successful completion of the transaction, the user will receive an automatic payment error message, and the order will not be processed until the payment process is successfully completed. The prices of services are expressed in Euros (€). This includes taxes and management and shipping costs, the amount of which will be indicated at the time of the final confirmation of each order.
RETURNS AND RIGHT OF WITHDRAWAL
The user can return to Specter3D, at no additional cost, any product that is damaged within 14 days. To formalize the return, the user must contact Specter3D at the email address info@specter3d.com, indicating the product or products subject to return and including a photograph and a detailed description of the defects found in them. If the return is relevant, within 3-5 working days, Specter3D will inform the customer of the shipping methods of the defective product to its offices/warehouses. The shipping address for our warehouses is: Specter3D, Corso Vittorio Veneto – 540 – Ragusa (RG).
USE OF THE WEBSITE
The use of the website for fraudulent purposes, criminal offenses, or any type of illegal activity is prohibited. It is also prohibited to send, use, or reuse illegal, offensive, abusive, indecent, defamatory, obscene, and threatening material of any kind. The sending, use, or reuse of material that violates rights arising from intellectual property, registered trademarks, confidentiality, privacy, or any other right, or that is in any other way injurious or reprehensible to third parties, or that contains computer viruses, political propaganda, advertising, chain email messages, massive sending messages, or any other type of “spam” is also prohibited. The user agrees to make lawful, diligent, honest, and correct use of the information or content to which they have access through the website or through third-party web pages accessed through links contained on the website, and that all this occurs in accordance with the principles of good faith and at all times respecting the laws in force and these Terms and Conditions. Similarly, the user agrees not to cause, maliciously or intentionally, damage or inconveniences that may prejudice or alter the same website and not to introduce or spread computer viruses that may cause unauthorized alterations to the contents or systems comprising the website. SPECTER3D reserves the right to deny access to the website and to cancel the orders of those users who misuse the content and/or do not comply with any of the conditions listed in this document.
INTELLECTUAL OR INDUSTRIAL PROPERTY
The intellectual property rights of the page www.model.specter3d.com, its source code, its design, its navigation structures, and the various elements contained on the same page are the property of SPECTER3D, which has the exclusive right to use them in any form and, in particular, the exclusive right to reproduce, distribute, publicly communicate, and transform them, in accordance with applicable Spanish and European legislation. SPECTER3D informs that it does not grant any explicit or implicit license or authorization regarding its intellectual and/or industrial property rights or regarding any other right or property related, directly or indirectly, to the content of the website. The total or partial reproduction of the contents of the website, even through a hyperlink, is strictly prohibited without the express and written consent of SPECTER3D. Unauthorized use of this content will entail the responsibilities established by law. In the event that any Clause of these Terms and Conditions is declared void, the other Clauses will remain in force and will be interpreted taking into account the spirit of these Terms and Conditions